Aligned

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AlignedAligned

Every client ticket — tracked,
triaged, and closed out.

Aligned is NuAIg's platform for running client engagements: a ticketing system your clients actually want to use, and a portal that makes NuAIg look as sharp as the work itself.

Tickets that route themselves
Clients raise issues from the portal; the project’s team triages, assigns, and works each one through to resolution.
A portal your clients respect
One login, a live view of every ticket across their projects — a professional front door instead of an email thread.
Nothing slips through
Real-time notifications keep your team in the loop the moment a ticket is assigned, commented on, or resolved.
Find any ticket in seconds
Search by ticket number or keyword from anywhere in the dashboard — every result one click from the full history.
A record you can stand behind
Every comment, status change, and reassignment is timestamped and kept — a full history on every ticket, always.
The right people, on the right projects
Project teams control who can act on a ticket, while any team member can still find and read one — nothing hidden, nothing crossed.

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